

ACE PERFORMANCE
MEMBERSHIP TERMS & CONDITIONS
Effective date: 01/01/2027
Business: ACE Performance
Contact email: [email protected]
1. Membership Agreement
1.1. By purchasing an ACE Performance membership, you agree to these Terms & Conditions.
1.2. Memberships are personal to the individual named on the account and cannot be transferred or shared without prior written approval.
1.3. Members must provide accurate personal and contact information and keep their details up to date.
1.4. Members under 18 must have permission from a parent or legal guardian.
1.5. Any new membership purchased at ACE Performance is a 12 month agreement and commitment. A rolling monthly charge will follow after the initial 12 months.
1.6. Members can upgrade their membership to include Open Gym however members can only downgrade to exclude Open Gym once per 12 month period.
2. Membership Payments
2.1. Membership fees are payable monthly in advance through our designated payment provider.
2.2. Payments will be collected on the agreed billing date each month.
2.3. Members are responsible for ensuring that their payment details remain valid and sufficient funds are available.
2.4. If a payment fails, ACE Performance may temporarily suspend booking privileges until the outstanding balance is settled, following reasonable notification.
2.5. Membership fees cover the services and sessions included in the membership package purchased. Unused sessions do not automatically roll over into subsequent billing periods unless explicitly stated in the membership package.
2.6. Any changes to membership pricing will be communicated in advance, with members given reasonable notice and the opportunity to cancel before the new price takes effect.
3. Membership Cancellation
3.1. Members may request cancellation by contacting ACE Performance in writing at the designated membership email address.
3.2. The standard cancellation notice period is one month, subject to any applicable statutory cancellation rights.
3.3. Membership payments falling due during a valid notice period remain payable, provided they were clearly disclosed and agreed when the member joined.
3.4. Members will retain access to their membership benefits until their paid membership period ends.
3.5. Cancelling a Direct Debit or recurring payment instruction does not automatically cancel the membership agreement. Members should also notify ACE Performance.
3.6. Where a member has a legal right to cancel, including applicable online purchase cancellation rights, those rights take precedence over these terms.
4. Membership Freezes
4.1. Membership freeze requests must be submitted in writing at the designated membership email address. And at least two weeks notice must be given.
4.2. Membership freezes may be permitted, you can freeze your membership for a period of 4 weeks at any one time. Members are entitled to two freeze periods per year. If you freeze your membership and still want to attend a session this must be paid for separately by purchasing a single session.
4.3. ACE Performance will consider reasonable requests relating to injury, illness, pregnancy, disability or other significant changes in personal circumstances.
4.4. Any applicable freeze fees, minimum durations or notice requirements must be communicated and agreed in advance. See 4.2.
5. Class Bookings and Attendance
5.1. Members must book sessions in advance using the designated ACE Performance booking system.
5.2. All sessions are subject to availability and capacity limits.
5.3. Members must cancel unwanted bookings through the booking system within 9 hours of morning classes Monday-Friday. Within 4 hours of evening classes Monday-Friday. Within 12 hours of weekend classes which will also incur a fee of £4.00 if cancelled less than 12 hours prior to commencement. Weekend classes will incur a £4.00 charge for non-attendance having failed to cancel the booking.
5.4. Members who repeatedly fail to attend booked sessions or cancel late may be subject to reasonable booking restrictions, provided these have been clearly communicated.
5.5. Members must arrive in sufficient time to participate safely in the session. Coaches may refuse late entry where it would disrupt the session or compromise safety.
5.6. ACE Performance reserves the right to amend class timetables, instructors and session formats where reasonably necessary.
6. Health and Safety
6.1. Members are responsible for informing ACE Performance of any relevant injuries, medical conditions or physical limitations that may affect safe participation.
6.2. Members should exercise within their capabilities and follow reasonable instructions provided by ACE Performance coaches.
6.3. Members must use all equipment correctly and report damaged or faulty equipment immediately.
6.4. Members must not train while under the influence of alcohol or recreational drugs.
6.5. ACE Performance may require a member to stop exercising where there is a reasonable concern for their immediate safety or the safety of others.
7. Gym Conduct
7.1. All members must treat coaches, staff and fellow members with respect.
7.2. Harassment, bullying, discrimination, threatening behaviour or deliberate damage to property will not be tolerated.
7.3. Members must respect the facility, clean equipment after use where appropriate and return equipment to its designated storage area.
7.4. Appropriate exercise clothing and footwear must be worn.
7.5. ACE Performance may suspend or terminate membership for serious misconduct, or repeated breaches following reasonable warnings, subject to applicable consumer rights.
8. Personal Belongings and Liability
8.1. Members are responsible for securing their personal belongings while attending the facility. Any water bottles or items of clothing left on the premises and unclaimed for over 4 weeks will be disposed of or given to charity.
8.2. ACE Performance is not responsible for loss or damage to personal property except where caused by its negligence, breach of contract or another liability that cannot lawfully be excluded.
8.3. Participation in physical exercise carries inherent risks. Members should follow coaching instructions and communicate any concerns before or during training.
8.4. Nothing in these terms excludes or limits ACE Performance's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.
9. Refunds
9.1. Membership fees are generally non-refundable for periods during which the contracted services have been made available, except where required by law or otherwise agreed by ACE Performance.
9.2. Where ACE Performance cannot provide a material part of the contracted services, members may be entitled to an appropriate refund or other remedy.
9.3. Refund requests will be considered fairly and in accordance with applicable consumer protection legislation.
10. Changes to Memberships and Services
10.1. ACE Performance may make reasonable changes to timetables, coaching arrangements, equipment and facility operations.
10.2. Members will be given reasonable advance notice of significant changes affecting their membership.
10.3. Where a change materially disadvantages a member, they may be entitled to cancel without penalty and receive an appropriate refund for unused prepaid services.
11. Termination by ACE Performance
11.1. ACE Performance may terminate a membership for serious misconduct, fraudulent activity, significant payment arrears or serious breaches of these terms.
11.2. Except where immediate action is reasonably necessary, ACE Performance will provide appropriate notice and an opportunity to resolve the issue.
11.3. Any refund due following termination will be assessed fairly, taking into account the circumstances and applicable law.
12. Privacy and Personal Data
12.1. ACE Performance processes personal information for membership administration, payment collection, bookings, safety and communication purposes.
12.2. Personal information will be handled in accordance with applicable UK data protection legislation and the ACE Performance Privacy Notice.
12.3. Members may contact ACE Performance regarding their personal information and data protection rights.
13. Complaints and Contact
13.1. Members should raise any concerns or complaints directly with ACE Performance using the published contact details.
13.2. ACE Performance will aim to resolve complaints promptly and fairly.
13.3. These Terms & Conditions are governed by the laws of England and Wales, without affecting any mandatory consumer rights.
14. Acceptance
By completing the membership registration process and accepting these Terms & Conditions, the member confirms that they have read and understood the agreement.
ACE Performance
ACE Fitness Ltd
7 Clarendon Court, Warrington WA2 8QP
We offer a number of services which make us the ultimate training facility for you to increase athletic performance, build your strength and endurance and feel supported and encouraged throughout your journey.

Official HYROX Training club offering the best coaching experience and home of HYROX world champions.

Our very own hybrid race fully chip timed with judges present to keep this event to the highest of standards.

Hard work, coupled with pumping tunes and always keeping you on your toes. Our group sessions rock!

The most inclusive and best supporting group of people who want the very best for everyone in and out of the gym.
It's scientifically proven that regular exercise and choosing healthier nutrition options will energise you - we can help with this!
Strengthen your body, strengthen your mind, strengthen your resilience. Our training will leave you with that post workout endorphin rush!
We pride ourselves in our professional conduct and our trainers are highly qualified, highly skilled and highly passionate people who care about you!
Real people with real words to say about their experience as an ACE member. So many of the people we have worked with had the same goals as you right now - they committed to change, are you ready?
Working with Adam at ACE Performance has completely changed my training journey. Before starting with ACE, I had no race experience, no medals, and very little self belief. Since then, he has successfully coached me through multiple HYROX events, several 10k races, three half marathons, and two full marathons — achievements I would never have believed possible without his help and support. Classes at ACE are consistently well structured and highly effective. He always knows the exact targets I should be working towards and ensures each session moves me closer to my goals. Working with him has had a genuinely huge impact on my life — not just in terms of fitness, but in how I see myself and what I believe I can achieve. He genuinely cares about your progress, celebrates your wins, and helps you stay focused when it matters most. He’s pushed me, supported me, and believed in me even when I didn’t believe in myself. I wouldn’t have achieved any of this without him, and I mean that. If you’re looking for a PT and a community that will truly invest in you and help you realise what you’re capable of, ACE is the one.
Absolute great gym! Popped in for one off session and now a full time member! Great atmosphere and just a group of people trying better themselves regardless of ability 😊
I’ve been training with Ace for about a year now, it’s been great and my fitness has improved massively during this time. Adam is a great coach & mentor, setting the right example and really helping everyone regardless of ability. There’s a genuine community at the gym, which is brilliant, “the Ace team” camaraderie is second to none - we all train hard, but everyone is there for each other & ego’s are always left at the door. I have been able to get Hyrox tickets using access codes from Ace when I’ve wanted them also ! This is 100% the best gym around, come down and give it a go!
Great training and facilities. Would highly recommend for anyone looking to get into fitness!
Great coach, great atmosphere and a really good community feel. Adam helps and motivates you to reach your goals
Great place to get worked to the bone and back into shape. As an older person with a number of physical and mental battle scars, I always felt welcome and as important as the gym members who are training for hyrox world titles. The best thing is everyone is friendly and welcoming and the vibe is inclusive and fun. Adam always remembered my various pains every workout and adapted what I would do. The workouts change every day and are always so challenging I thought I could not possibly manage another 30 seconds but I also felt great at the end too. You work at your own pace but you’re also encouraged to push for more. The workouts are clearly explained and written on the white board too so it’s usually easy to follow along. I am so grateful I found ACE Performance and that the joy of exercise has returned into my world and the goals I set myself are now firmly in sight.
I have had the privilege of working with Adam as an online client having been trained by him when he was working in Thailand, and I can confidently say that he is an outstanding personal fitness trainer with expertise that extends beyond just exercise. He has a deep understanding of nutrition which helps enormously when trying to get into the best shape of your life. He is not only knowledgeable but also incredibly motivating, celebrating small victories, encouraging consistency and providing unwavering support throughout the fitness journey. Adam is a true professional who goes above and beyond to help clients achieve their fitness goals and I can't recommend him highly enough. I'm delighted to see how well the Ace Performance Gym is doing and I will definitely pay a visit when I'm next in the north west.
A great training facility with no ego involved. I've been training at Ace for 5 months now and have found it to be an excellent place that really delivers results. Adam and team makes everyone feel welcome especially when heading down for the first time. They put so much thought into all of the training sessions to ensure everyone gets the most out of it. Also important to note how strong the culture is in the gym and how everyone is pushing together to improve, nobody is left behind.
I have been training at Ace the past few months and couldn’t recommend this place enough! The progression you see in yourself and others within such a short period of time is huge and that’s all thanks to Adam and the amazing team at ACE. Everybody is so welcoming and encouraging and always pushing you to do your best. Thank you!
I joined ACE performance 12 weeks from Birmingham Hyrox, Adam provided me with a diet and nutrition plan and I also trained 2-3 times a week in the gym The classes were brilliant and the hardest I have trained but equally rewarding. I achieved a new personal best by nearly 20 minutes at Hyrox Birmingham thanks to Adams training and motivation. Looking forward to Birmingham 2024
Been here from the beginning and wouldn't go anywhere else, amazing and supportive of all your needs and goals. Most humble and inspirational coach who pushes you to be the best version of yourself.
Great gym, with a great coach and a super encouraging atmosphere! 😊
I’ve been attending Ace Performance for nearly 3 months and the results have been nothing short of excellent. My fitness levels have improved dramatically. Adam’s knowledge of all aspects of training and nutrition is extensive and impressive. What he doesn’t know isn’t worth knowing The studio has a real community feel, you’re always made to feel welcome and make friends whilst you’re there. It doesn’t matter what level of fitness you’re at, attending will be positive and only improve you physically and mentally. Well done Adam 💪🏻
No better place to train in the northwest! Great Gym and even better coaches.
Best fitness journey I have been on hands down. Adam has created a fantastic community, everyone is so supportive and no matter what level you are at - they always include you and push you to be better! Adam has gone the extra mile time and time again to provide me with knowledge and advice to better my gym performance and lifestyle choices. We all sign up for lots of events outside of the gym from 5k park runs to marathons and Hyrox’s too. I couldn’t recommend ACE Performance enough, I’m 7 months in and loving every minute of it.
What a fantastic gym. I have been training here now for a few months and love it. Adam makes you feel so welcome and everyone is so friendly. Amazing gym atmosphere. If you ever have gym anxiety and worry about walking into an unknown gym this is the one for you. The support is amazing.
I’ve been training with Adam and the team at Ace Performance since the facility opened nine months ago. In that time, I have achieved things that I didn’t think were possible. Adam makes you realise your full potential and guides and encourages you to reach it, bringing enthusiasm to each session. His knowledge and passion on training and fitness is second to none. The facility has a great environment, top equipment and is super well organised making it comfortable for people of all levels to train in. What makes training at Ace unique is the solid community of like-minded people who are resilient, supportive and friendly - they genuinely want the best for you as well as themselves. I cannot recommend Ace Performance enough. Anyone looking for a new challenge, regardless of current fitness levels, in a safe, welcoming and supportive environment should come along and join the team.
I’ve always struggled with confidence when it come to gyms but training with Adam at Ace has really changed that for me. HIGHLY recommend!!
Real decent guy . Real decent facility . Due to family and other commitments I drop in this gym when I can . And I know what I’m gonna get . Real decent / well planned workout by not only a good guy . But a first class athlete. So can’t recommend this place enough …
Fantastic coach, always encouraging and wanting you to better yourself. If you want to get fit and strong Adam is your man. Highly recommended 🌟
Ive just completed the 28 day challenge at Adams gym. The classes have been absolutely amazing and I've never worked so had in all my life!! Ive learned so much in the 28 days and its been a great conference booster... Im not keen on going off the scales and Adam has facilitated this and been very supportive of any issues i have. Adam is very knowledgeable, friendly and appropriate and the gym has a lovely little "family" feel already I already know that i will get good results and the support i need if i carry on...
I have recently completed a 28 day challenge at Ace Performance with Adam and his team. The facility itself is superb with top of the range equipment. Adam provides a welcoming and friendly environment to train in. Adams knowledge is second to none and him and Rachael have encouraged me in every session. I’ve pushed myself and tried new things and they have corrected my technique and given me tips to make sure my work out was more effective. I have learnt so much about nutrition and the importance of rest and recovery and that there’s so much more than just a number on the scales. I feel fitter, stronger and much more positive for having taken part in this challenge. If you’re looking for somewhere new to train or if you’re training for something in particular I can’t recommend Adam and Ace Performance enough. Absolutely outstanding. I will be continuing at Ace Performance. I’m excited for what the future holds for these guys. Congratulations Adam, keep doing what you’re doing, there’s no where else in Warrington like it!
I joined ACE Performance in March as part of the 28 day supercharge challenge and its one of the best things I have done. The classes are second to none and Adam and his team pushed me both mentally and physically to get the very best out of me. I feel fitter, stronger and overall healthier and I can't wait to continue my journey at ACE. If you are looking to challenge yourself with amazing, talented coaches then ACE is the place for you. I would highly recommend to anyone to get involved and give it a go. You will certainly not be disappointed.
This is a superb training facility, Adam (the founder) is a true leader who leads by example being an incredible athlete himself, with true credibility. The ACE team have exemplary knowledge and expertise and always make you feel so welcome. The classes are brilliant and the community spirit adds to feeling part of the team, we all cheer each other on. I could not recommend enough.
Adam is a fantastic PT! he was approachable, supportive and full of great advice. I worked with Adam with a focus on dropping body fat, increasing my overall fitness, improving my diet/ nutrition and learning some new workouts / exercises - by working with him I achieved all of my goals and I couldn't recommend him highly enough.
I've trained with Adam both at his retreats and with online support. He is an enthusiastic and encouraging personal trainer who gently pushes you to do your best, no matter what your level of fitness (or age!!!). I would highly recommend him
I've had Adam as my Personal Trainer for over a year now and his commitment and tuition is great. Best trainer ever 💪🏻
Adam is an excellent personal trainer. He was able to tailor a complete exercise and nutrition program to my specific goals. Adam is incredibly personable and a strong motivator, keeping me on track for continuous improvement
Adam has helped me immensely in the past year. Working with him on an intense virtual program I was able to achieve and even surpass the goals we initially set together. Now this year he is helping me train for a half marathon, something I wouldn’t have been able to consider training for 12 months ago! Adam’s greatest strength is getting your mindset in the right place and I would recommend anyone work with him for this alone!
On completing my plan and journey with Adam i must say it is the best place i have been both physically and mentally. It wasn’t just the sessions that helped me, Adam’s continued support and guidance was fantastic. It has made me confident in the gym and give me a better understanding of how to get the best out of a workout. Can’t wait to get back on the ACE journey soon.
Adam is a first class personal trainer and nutritional adviser. The workouts are challenging but the effort is worth it. I lost 10kg in weight over three months and improved my muscle toning. 100% recommend Adam and Ace Academy
I trained with Adam a few years ago. I have never had a great trainer like him ever since. Adam helped me with my body transformation challenge, and I couldn't have achieved my goal with his support and guidance. My goal was his goal. He is very passionate about what he does and is very professional in his approach. He is driven and not afraid to challenge your limits.I would highly recommend his services if you are serious about health and fitness.
Having worked with Adam at the ACE academy since April last year I cannot recommend Adam enough. When I started training with Adam I had already lost a substantial amount of weight and had been training constantly to drop weight . I had that last stone that I wanted to shift as I was at a plateau. Working with Adam to get my nutrition on point and starting to train with a purpose pushed me to that level . Having never been a runner in the past I started to train for a 10 k , saw some real good improvements and have finished three half marathons and I’m training for the full one in Manchester . Never ever thought I would be doing this and really enjoying it snd look forward to my runs . Never would off happened without Adam’s coaching and support . It’s not just the training we do it’s the invaluable advice given regularly. I get so much benefit out of our sessions and always look forward to the training. Adam has helped me realise that we all have that potential within us to achieve our goals . He can give you the tools but you have to do it . Still got loads off things to achieve and I know I have 💯 support. So if you are ready to hold yourself accountable Adam will get you to your goals . You won’t be disappointed. You will always be greeted with a friendly smile and enthusiasm. Go get your goal
We are a friendly, welcoming gym who loves to welcome new people in to our community.
What are you waiting for? We can't wait to help you achieve your goals!
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